Shipping policy

Shipping Policy

Shipping costs and delivery of products

Muebla Bahía S de RL de CV will send the products purchased by the user to the address specified by the user for this effect if such address is found within the coverage area communicated by Muebla Bahía S de RL de CV.

The initial delivery time from confirmation of payment by the bank, online payment platform, or credit department of Muebla Bahía S de RL de CV.

The products will be shipped and delivered to the user by third parties (hereinafter "shipping companies"). In virtue of the above, the user agrees to submit for the shipping and delivery of the products to the delivery policies of the transporting companies which are incorporated by reference to these terms and conditions of use.

The period described on the site is an estimate. This way, it is possible that such period will change for reasons of logistics and force majeure. In the hypothesis that due to any fortuitous event or force majeure that may delay the delivery of the products purchased on the site, Muebla Bahía S de RL de CV will always be exempt from any liability.

If the user has not received the products within the period declared by Muebla Bahía S de RL de CV, the user must contact the company through the customer service center at the email contacto@muebla.com.mx

The cost of freight will be added to the value of the goods purchased and will be calculated and informed to the user before confirmation of the purchase. The cost of freight may depend on factors such as the total weight of the goods, the distance and the type of delivery, and may be modified by Muebla Bahía S de RL de CV at any time without prior authorization of the user.

At the time of delivery, the person who receives the goods will be asked for a current official identification (voter credential, passport, fm2 immigration form or driver's license), so it is required to have this document on hand on delivery of the purchase.

Installation and/or assembly of the products are not included in the delivery service. The delivery service is only inside the door of the home that the user indicates, since the products will only be delivered on a first floor taking into an account that the space must be free and clear for their handling.

Muebla Bahía S de RL de CV does not offer furniture blowing service; therefore, we recommend measuring the spaces of the room and the elevator and pay attention to the measurements of the products before making the purchase. It is strictly the user's responsibility to know the measurements of the items purchased through the site.

Muebla Bahía S de RL de CV suggests that the user verify the integrity and quality of the products received at the time of delivery. If the user is not satisfied with the products, the user is requested not to receive the delivery from the transporting company and to immediately contact the customer service center of Muebla Bahía S de RL de CV.